Job Description

Back Of House Manager

Follow manager opening and closing checklists each day. Fill out prep lists for back of house employees. Check behind back of house employees to make sure they are properly completing their opening, running, closing and daily cleaning checklist. Enforce proper food safety practices, and develop good employee habits. Teach food handlers card renewal classes. Fill out cooler logs and temperature logs. Maintain cleanliness of the whole kitchen. Handle back of house interviewing, hiring and new hire paperwork. Sit down with owner or general manager and table-test hibachi chef applicants. Conduct orientation with all back of house new hires. Train all new dishwashers and kitchen helpers personally. Be heavily involved in training other back of house team members and ensure trainers follow proper training procedures. Evaluate trainees' performance each shift and provide guidance and correction in a one-on-one sit down. Hold pre-shift meetings with back of house employees and lay out the vision for the growth of each department. Set goals with employees individually and in groups. Inspire employees to learn and grow with incentives, contests and creative exercises that break up monotony, and build morale and a team mentality. Promote back of house employees and increase responsibilities and compensation as employees grow. Discipline back of house employees and hold them accountable. Set clear expectations and easy-to-reference systems for side-work, portions, delegation of responsibilities, etc. Make sure everyone in each department knows proper policies and procedures and is on the same page. Hold all employees to Stix's standards. Discipline and reward according to performance. Make the back of house schedule and manage labor costs. Check inventory, place orders, and manage food costs. Be prepared to help where needed or fill in on the line if short-handed. During shift control the kitchen by managing the flow of food. Call tickets, and keep the line on track and functioning as a team. Check food for consistency as it goes up. Help expedite food and make sure it is going out properly and in a timely manner. Make sure dishware is coming out clean and water in dish machine is being changed frequently. Help set carts for chefs when short-handed and get them out to tables quickly. Keep employees focused and on task. Create cleaning lists when everything else is done, and manage labor costs by adjusting staffing levels according to business volume.

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